The security and confidentiality of data is at the heart of everything the SwiftFox team does.
ISO 27001:2013 Certified
The Red Fox Group takes information security extremely seriously. That is why we are one of only 300 Australian businesses and organisations to have acquired ISO 27001:2013 certification.
ISO 27001:2013 is the internationally recognised Information Security Management System (ISMS) standard.
As the leading global standard for developing and maintaining an ISMS, certification ensures our team is providing best practice to:
Becoming ISO certified requires a stringent audit process and is reviewed annually.
The Red Fox Group also operates under Australia's only industry legislated privacy code, and is a member of the Association of Market and Social Research Organisations (AMSRO).
Our current CRM deployments are hosted in secure data centres in Australia through Microsoft Azure, providing our clients with safety, security and scalability for their systems and their information.
Azure's architecture is adjusted for the cloud environment in order to ensure 99.99% availability even in the cases of infrastructure failures. It also ensures:
We are constantly reviewing and updating our systems to the latest versions to protect against vulnerabilities, and modifying our code to make use of new and better methods.
We believe the most critical component of security comes from our daily actions. Therefore we operate on a least-risk basis, isolating data and keys as far as is practicable.
Our development machines are isolated from production code and data, and we regularly review incoming and outgoing logs in search of anomalies.
Working with external auditors, our key systems are periodically penetration tested, to give our clients confidence in our infrastructure and practices.
SwiftFox comes prepopulated with data from a range of public and commercial sources.
All databases are secured and siloed - you can be sure that your data is yours alone.
You can read more about both our data integrity and security in our Frequently Asked Questions.
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