We’re excited to share the latest improvements to SwiftFox, designed to make your workflow even smoother. Here’s what’s new:

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‍List Builder 2.0

Our List Builder is about to get a major upgrade! We’ve redesigned the interface and added powerful new features, including:

• A clearer distinction between Fixed and Live lists.
• The ability to create criteria groups for more advanced filtering.
• Easier ways to exclude certain records.

The List Builder is one of the most-used features in SwiftFox, and we’ve built these improvements based on lots of feedback and careful planning. We can’t wait for you to try it!

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Conditional Automation

You can now add conditions to your automations, ensuring actions only happen when specific criteria are met.  

For example, you can send a particular email only if a contact answers a survey in a certain way.  

This gives you greater flexibility to create dynamic and personalised automations.

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Send a test SMS

Before sending an SMS campaign, you can now easily send yourself a test message.  

This helps you check personalisation and mail merge details and ensure everything looks right before reaching your audience’s inboxes.

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Sentiment in SMS conversations

SwiftFox now analyses the sentiment of text message conversations, giving you a clearer picture of engagement. You can:

• See whether interactions are mostly positive, neutral, or negative.
• Use sentiment data in the List Builder to segment your audience more effectively.

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New data table in Forms

Need to collect structured data? The new Data Table question type in Forms allows submitters to input information in a table format, making it ideal for collecting multi-row responses in a clear, structured way.

Responses are stored in SwiftFox against the relevant contact and can be exported as needed.

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New UI for showing SwiftFox Calls transcript

After a call, the full transcript is now displayed in a neat chat-style format within SwiftFox, making it easier to review.  

You can still export transcripts to a Word document, but now you won’t need to clutter your downloads folder!

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Log in to SwiftFox to explore these updates for yourself!