Overview
When running an event, many of our clients previously used Eventbrite, which they also integrated into a CRM. Both SwiftFox and Eventbrite are cloud-based SaaS platforms, that enable you to undertake a range of actions with the data stored in them. However, Eventbrite is a standalone event management platform, not a CRM, which is where the differences quickly emerge. This page can help you understand both platforms and help educate your choice.
Comparing Features
With SwiftFox when you get started you won't need a third party ‘Implementation Partner' to get you set up – the SwiftFox team handle everything.
As part of our commitment to ensuring your success with SwiftFox, we recognise the importance of a hands-on onboarding process. We work closely with our clients during the initial stages of onboarding, collaborating with new clients to import data, configure customisations, and establish new user accounts and appropriate permissions.
Once the platform environment has been set-up and configured, our team will work closely with you to provide a comprehensive overview of the system & train your team. Any webinars or training sessions can be recorded and made available to your team for future reference.
Eventbrite has a relatively straight-forward set up. Once users have set up an account, they can create an organiser profile where attendees can view events. However, some users did encounter issues with the platform not being intuitive during the set-up phases.
SwiftFox features a beautifully simple user experience. Uncomplicated design is powerful. You, your boss, your intern, the new hire - everyone in your organisation should know how to use, and love using SwiftFox. And you should be able to work out how to use a feature with a few clicks. SwiftFox was built from the ground up in the social media age and our future focussed design principles make it simple to navigate. As a universal CRM, once you understand how to navigate one feature – you can navigate them all!
Eventbrite users have found the platform to be easy to use and manage their events. However, some users have encountered issues with the accuracy of the limited data that is collected in addition to system crashes when a large volume of people try to access a particular event.
SwiftFox has everything you need in one platform. This is what makes it so powerful. So marvellously simple to use. You can send emails, newsletters, coordinate events, create forms, manage your pipeline, send text messages, have phone calls, tick off your tasks, talk to your team - all from one place, and with one subscription.
Following initial set-up, organisations license SwiftFox on a subscription basis and our central development team take care of ensuring your platform is always updated and at the cutting edge of innovation.
Eventbrite is a standalone event management platform, not a CRM, so does not contain most of the features listed in SwiftFox.
SwiftFox is developed by The Red Fox Group, an Australian based data analytics company, and AI and analytics is in our DNA. AI can seem daunting, most users know it is a big deal, but can be confused as to how it can help. Our AI tools are powerful, yet deliberately simple. Help drafting an email and sending it when your users will open it. Providing real-time information of who is likely to renew or leave your organisation, who will donate, who will buy.
Eventbrite’s platform does not currently include an AI integration or tool for users. At this stage, there is no information regarding whether they are adding such a tool to their platform.
SwiftFox takes care of everything. As a SaaS platform, our team has a long-term development pipeline where we are continuously rolling out new features accessed by all our users. Clients can always submit suggestions for the product roadmap.
Eventbrite has an ‘All Access’ webpage where users can access support services, news articles and new update and feature information.
SwiftFox has all the help you would expect from the big platforms – help guides, in-platform training, videos, live webinars, email updates. But we are also local, and we have a phone! IF you ever get stuck, you can speak to one of our team who can jump straight on a video call and help you out.
Eventbrite has various support channels for customers to use, including phone and email via their website. They also have blogs and news articles where users can view common issues that they may encounter and how to solve them.
SwiftFox: What does it do?
SwiftFox is campaign software for organisations who talk to their audience at scale.
SwiftFox let you store contacts, send mass emails, texts, make calls, manage events, projects, pipelines, run surveys, take payments, and record interaction history
SwiftFox also has AI tools, that allow you to predict how individuals will likely behave….
- Will they attend your events? What interests them? Will they support you? Buy? Renew? Donate?
- When is the best time to email, given them a call, invite them to an event?
SwiftFox brings a level of campaign sophistication not readily available to organisations.
Eventbrite
: What does it do?
EventBrite is an event management platform which allows users to:
- Manage events they are hosting
- Market events
- Ticketing services for fans to attend
- Process online payments
The platform also has data capabilities to provide subscribers with dashboards for information such as ticket sales.
An Overview of SwiftFox Users
SwiftFox is campaign software for organisations who talk to their audience at scale.
SwiftFox let you store contacts, send mass emails, texts, make calls, manage events, projects, pipelines, run surveys, take payments, and record interaction history
SwiftFox also has AI tools, that allow you to predict how individuals will likely behave….
- Will they attend your events? What interests them? Will they support you? Buy? Renew? Donate?
- When is the best time to email, given them a call, invite them to an event?
SwiftFox brings a level of campaign sophistication not readily available to organisations.
An Overview of
Eventbrite
Users
EventBrite is an event management platform which allows users to:
- Manage events they are hosting
- Market events
- Ticketing services for fans to attend
- Process online payments
The platform also has data capabilities to provide subscribers with dashboards for information such as ticket sales.
Pricing
At SwiftFox, we believe in organisation wide access, so when you sign-on, everyone in your organisation has a SwiftFox account created. Eventbrite typically uses a version of cost per-user pricing. Our philosophy is that by creating organisation wide access, you are improving data security, and the outcome of your CRM. If everyone is working across platforms, you lose 360 data intelligence and increase the risk of team members sharing sensitive data.
Eventbrite offers pricing depending on the requirements of its user. Their Pro Plan offers a per month fee for any number of events per month, however pricing changes depending on the number of tickets a user requires to issue. The per month fee for up to 100 tickets is $39/month, for up to 250 tickets is $119/month and $229/month for an unlimited number of tickets.
Time to join SwiftFox? Making the jump is easy!
Get in touch and learn how easy it is to switch to SwiftFox, our team is available to help you every step of the way.
We don’t just tell you to export your data from your old system and figure it out yourself, we sit down and plan with you the most efficient migration process with minimal disruption.
And then a dedicated SwiftFox team member will take care of the transition, including help with set up and data importing if required. No third-party implementation provider required, just us!
SwiftFox and Eventbrite Integration
We also know there are times when one part of your organisation may need Eventbrite, while SwiftFox meets different requirements. That’s why we also offer a fast integration with Eventbrite, powered by Zapier. Integration takes minutes to set up with our SwiftFox and Eventbrite templates, and your data will start syncing immediately. This makes it possible for different teams in your organisation to use both platforms.