00:00:05:17 - 00:00:16:16
Have you ever wished you could automate tasks that happened hours, days, or even months later? Let's explore SwiftFox's brilliant solution. Delayed automations.

00:00:16:16 - 00:00:28:24
While instant automations are great for immediate actions, delayed automations let you schedule tasks for the future. Perfect for those of us who can't rely on memory alone, myself included.

00:00:28:24 - 00:00:34:12
Let me show you how to set up delayed automations that will make you look incredibly organised.

00:00:34:12 - 00:00:42:11
Here's a practical example. I have an automation that sends instant confirmation emails when someone fills out our support form,

00:00:42:11 - 00:00:49:11
But to ensure our clients are happy with our service, I want to automatically send a follow up survey one week later.

00:00:49:27 - 00:01:05:01
Let's set this up together. First, add a new action under your existing journey. Then select Set a time delay. Here you can specify the delay duration. In this case, duration is 1 and the time frame is a week.

00:01:05:05 - 00:01:10:27
Save this action. Next we'll add another action to send our follow up email.

00:01:10:27 - 00:01:18:38
For the email settings, select the contact who filled out the form as the target and the sender details will be our support team.

00:01:20:01 - 00:01:31:23
Then select templates and I will use our pre-made support follow up email containing the survey. Save this action and then save and close the automation.

00:01:31:23 - 00:01:42:14
You've just created an automated workflow that ensures consistent follow up without any manual effort. SwiftFox will handle everything while you focus on other important tasks.

00:01:42:14 - 00:01:50:42
It really is that simple. Now nothing will get missed and you'll appear super organised while SwiftFox does all the work. Incredible.